The CRM for teams that sell on WhatsApp
Your pipeline already lives in WhatsApp.
Every chat becomes a deal you can track, follow up and close. Teams on Chatpipe close 31% more chats in 90 days.
Free for 1 seat · No credit card · Official WhatsApp Business Platform
New WhatsApp chat · Spring Sofa ad
MCOslo sofa · Maya ChenNew
- Colour
- —
- Delivery
- —
- Value
- —
MC
Maya ChenWhatsApp · from the Spring Sofa ad
Drag the deal along the pipe
Oslo sofa · Maya Chen
New
- Colour
- —
- Delivery
- —
- Value
- —
SRSam
Trusted by 4,800+ teams who sell in the chat · 38 seconds median first reply
- Casa Lumen
- northbay motors
- Glowroom
- BRIGHTPATH
- Ridgeway Homes
- Kiln & Co.
- fernway
- TIDAL/fit
- Oakmere Dental
- sundry.
The problem
Your best leads are buried under “ok thanks”. 147 unread chats, three people on one phone, and a ready buyer gone cold.
Leads go cold.
Most buyers message more than one seller, and the first useful reply usually wins. Miss one reply a day with $100 orders and that is about $3,000 a month.
Nobody knows who's on it.
Shared phones mean double replies, missed replies and “did you answer her?” messages.
Your pipeline is in someone's head.
When it lives in chats and memory, you can't forecast it, coach it or hand it over.
How it works
From hello to paid, in four steps. Chatpipe follows the conversation, so your pipeline updates itself.
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Step 1 · Capture
Every chat becomes a contact. Ads, QR codes, links and your website all land in one inbox, with the source attached.
- The source is saved on every contact
- Duplicates are merged for you
- Works with the number you already use
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Step 2 · Qualify
Pip reads the chat, so you don't fill the form. Every field links back to the message it came from.
- Product, place, budget and date are pulled from the thread
- You can edit anything Pip fills in
- An intent score tells you who to call first
Hi! Looking for a for our . Budget is around , delivery ?
- Product
- —
- Location
- —
- Budget
- —
- Delivery
- —
Deal summaryPip writes this once the four fields are in.24 -
Step 3 · Follow up
Silence gets a nudge, not a ghost. Set the rule once. Chatpipe does the remembering.
- Pick how long is too quiet, per pipeline
- Approved templates go out after the 24-hour window
- Nudges stop the moment the customer replies
Let me think about it and get back to you. -
Step 4 · Close
Quote and get paid in the chat. When the payment lands, the deal moves to Won on its own.
- Send a quote as a normal message
- The pay link sits inside the thread
- No copy-pasting between tools
Quote #1042 Oslo sofa, sage$1,150 Saturday delivery$90 Total$1,240Waiting for payment
That was one chat. Connect your number and watch your real ones line up the same way.
Features
Everything around the chat, in one place. Reports, fast replies, broadcasts and rules, built for teams that live in WhatsApp.
Do you deliver on weekends?
00:00
Answer in seconds. Pip drafts the reply. You send it.
Spring saleSent
Broadcasts that respect opt-in. Send to a segment, see who replied, and keep every answer in the deal.
Hi {{name}}, your {{product}} is ready. Delivery is on {{day}}.
Approved templateTemplates your team can trust. Fill in the blanks from the deal, and send only what WhatsApp has approved.
- WhenQuiet for 3 days
- ThenSend the nudge template
- AndRemind Sam
Rules, without code. When something happens in a chat, Chatpipe does the next step for you.
Team inbox
One number, the whole team. Assign chats, leave notes and never send the same reply twice.
DB
Daniel BrooksCorner sofa, grey · $2,180
Can I see the corner sofa in grey before I order?
Internal note · only your team sees this@Priya we have one on the floor in the Lisbon store, can you take photos?
Sending you photos in a minute 📸
Priya is replying…
Type a reply…
Locked while Priya types
Assign in one tap.
Share new chats fairly so everyone gets their turn, or send them by product or language. Try the owner menu.
Notes your customer never sees.
@mention a teammate inside the thread. Notes stay yellow and private.
Collision alerts.
See “Priya is replying…” before you start typing, so nobody answers twice.
Handover with context.
When Pip hands a chat to a person, the full thread and every filled field come with it.
For the person who owns the number
See every teammate's deals on one board. Spot who is stuck before Friday, not after the month closes.
New
Qualified
Quoted
Won
Open pipeline $0
Won this month $0
Win rate 0%
Meet Pip
Pip reads every chat, so you answer the right one. An AI assistant that fills your CRM, drafts replies and always shows its sources.
PipAsk me about your chats
Three people asked about delivery dates and price this week: Maya Chen, Leo Martins and Daniel Brooks. Want me to draft follow-ups?
- From 3 chats
- Last 7 days
- Suggests, never sendsYou approve every message.
- Shows its sourcesEvery field links back to a message.
- Private by defaultYour chats never train public AI models.
Pip is included on every plan. Try it on your own chats in about 10 minutes.
Customer stories
Made for businesses that sell in the chat. From furniture showrooms to coding camps, teams like these run on Chatpipe.
Customers, photos and results on this page are made up for the Chatpipe demo.
Integrations
Works with the tools you already use. Two-way sync, so nothing gets typed twice.
Customers
Forwarded many times. Teams share Chatpipe the way they share a good tip, in the chat.
- 38smedian first reply
- 31%more chats closed in 90 days
- 2.4Mchats tracked every month
- 99.95%uptime over the last year
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↪↪ Forwarded many times
We stopped losing people between “how much?” and “I'll think about it”. The whole team finally looks at the same board.
RDRosa DelgadoOwner, Casa Lumen+38% won -
↪↪ Forwarded many times
Pip fills in the car model and budget before I even open the chat. My first reply is the right reply.
MHMarcus HaleSales lead, Northbay Motors22s replies -
↪↪ Forwarded many times
Reminders used to live in my notes app. Now every lead gets a nudge, and our no-shows dropped by half.
HKDr. Hannah KimFounder, Glowroom Clinic−50% no-shows -
↪↪ Forwarded many times
We run click-to-chat ads every week. Now we know which ad actually paid for itself, not just which one got messages.
OPOwen PriceGrowth, Fernway Travel3.1× ad return
- Official WhatsApp Business Platform
- Follows EU privacy law (GDPR)
- Independent security audit (SOC 2) in progress
- Your data stored in the EU or US, you choose
Pricing
Simple pricing. No surprise fees. Pay per seat. WhatsApp fees are passed through at cost, with zero markup.
Most teams start free on one number, like Casa Lumen did, and move to Growth when the second or third person joins.
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Free
To try it with your own number
$0forever
Start free- 1 seat
- 100 tracked chats a month
- 1 pipeline
- Basic Pip suggestions
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Starter
For small teams on one number
$19per seat / month
Start 14-day trial- Unlimited chats
- 3 pipelines
- Nudges and templates
- Broadcasts up to 2,000 contacts
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Growth
Most popularFor sales teams that live in WhatsApp
$39per seat / month
Start 14-day trial- Everything in Starter
- Full Pip AI with sources
- Fair chat sharing and “who’s replying” alerts
- Quotes and pay links
- Reports and all integrations
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Scale
For many numbers and teams
Custombilled yearly
Talk to sales- Several WhatsApp numbers
- Your team signs in with its work accounts
- A log of who changed what
- Choose where your data is stored
- A person who helps you set up
$117
≈ $38
$155
Meta fees are estimated at $0.025 per marketing message and vary by country. Service replies inside the 24-hour window are free.
Someone is typing…